You may be working in an international or multicultural environment. All cultures have customs, values, and codes of behaviour that are important.
Cultural awareness means being aware of, and developing sensitivity to, cultural differences and cultural diversity. It involves knowledge, attitudes and values that demonstrate openness and respect for other people and other cultures, languages, religions, dress, communication styles and so on.
This course introduces the cultural differences that may be present in a diverse workplace including differences in food, dress codes and communication. It discusses heritage, beliefs, and trauma for people who may have fled their home countries.
The training provides practical examples of how to improve communication skills when working with people from other cultures.
Course length: 10 mins (7 mins video + assessment)
- Certificate of completion
- GAP Reporting
- Facilitator’s Guide including video transcript and Assessment Q&A’s
- All content can be customised
- Pause and resume function